Can I pick up my order instead of having it shipped?

Yes! If you're in the Rochester, NY area I offer free pickup! Just enter the code "LOCALPICKUP" at checkout. Once you're order is ready to be picked up, I'll be in touch with details!

 

 

Can I purchase something that's out of stock?

Message me! If you see something you love, but it's out of stock, I can usually create something similar for you! 

How does my order ship? How long will it take for it to arrive?

Your order will ship via USPS or UPS, so shipping/handling rates vary depending on the location + weight of the items. I try very hard to offer the most affordable standard shipping with tracking, so your order gets to you quickly + safely! If you place an order over $100 I've included free shipping for you!

Why aren't all items on sale?

Some items are older than others + "need to go" in order to expand inventory! I only have so much room in my tiny little studio, so I can't possibly keep making until I have room for more!

When will I get my custom illustration?

Custom portraits/illustrations are delivered via email within one week of ordering.

What can I custom order?

Anything you see on the site can be custom ordered to fit your specific colors/quantity needs. If you have something else in mind, shoot me a message + we can discuss ideas!

Do you accept returns, refunds or cancellations?

Because of the nature of handcrafted art, I'm unable to accept returns, refunds or exchanges. I do my best to photograph pieces in the best natural light possible, with minor filtering However, if an item gets damaged during shipping or you're not satisfied, please contact me at herberteudora@gmail.com so we can discuss other options.

 HERBERT EUDORA

  • instagram-logo
  • facebook-logo

© 2021 HERBERT EUDORA